FAQs

Context & Play Store Compliance

While preparing the app submission for the Play Store, we came across an updated Play Store policy requirement stating that customers are required to be redirected to the company’s website for account closure. Accordingly, hosting this content on the website is necessary to ensure compliance.

Kindly review and validate the content below and arrange for it to be hosted on the website - hosting it on an FAQ page is also acceptable. Once completed, please share the link so we can proceed further with the Play Store app submission.

How to Close My Global Trading Account Content

You can close your Global trading account by sending us an email request from your registered email address to support@ultimawealth.in. The closure process takes 2 working days once you submit your request.

Before closing your account, please ensure you have:

  • Cleared any negative balance in your account
  • Sold off any holdings in the account
  • Withdrawn any cash balance from the account
  • Downloaded all necessary reports (trade confirms, ledger, and P&L statements), as these will not be accessible once your account is closed
  • If you wish to move securities to another broker, transferred your shares and cash prior to requesting account closure

Please note: Upon submission of an account closure request, the client irrevocably agrees that any residual amounts — including but not limited to dividends, corporate action proceeds, or any other entitlements arising from prior holdings and received post-closure — shall not be credited to the client’s account. The client acknowledges and accepts that such amounts may be forfeited, and that no claims shall lie against the Company in respect of the same.

Disclaimer :
Ultima Wealth is a subsidiary brand of Investdirect Capital Services Private Limited, an AMFI-registered Investment Distributor (Non-individual) with ARN No. 106136. The Company does not furnish any guarantees, warranties, or representations, express or implied, on products offered through the platform. The Company accepts no liability for any damages or losses however caused, in connection with investments made through the platform. Terms and conditions of the website are applicable at all times.

Mutual fund investments are subject to market risks. Please read all Scheme Information Documents (SID) /Key Information Memorandum (KIM) and addendums issued thereto from time to time information and other related documents carefully before investing.

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